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Website Owner In compliance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:
In compliance with current regulations on the protection of personal data, we inform you that your data will be processed by SCUFFERS PARTNERS SL (Tax ID: B88247689) in accordance with the purposes, storage periods, and legal bases outlined below. For relevant processes, we also inform you about profiling, automated decision-making, and potential disclosures or international transfers.
Process and manage website functionality
Respond to inquiries and requests
Compliance with legal obligations
Marketing and newsletter subscription
Manage purchases and contracts
Administrative and financial obligations
Email marketing (if applicable): Where we have a legal basis, we may send emails about our store, new products, and other updates (see our “Marketing Preferences” section for more information).
Text marketing (if applicable): We may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. The website uses webhooks and cookies (with your consent) to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS (see our “Marketing Preferences” section for more information).
Marketing Preferences
We would like to send you information about products and services of ours that we think you might like. We may send you direct marketing communications, product information and promotional offers:
The marketing communications we send will be in relation to our own products or services, your personal data will not be used for third-party direct marketing unless separate explicit consent has been collected for that or you are from a country where the laws permit such processing.
You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us at any time:
Customers located in certain regions, such as the EEA and UK, also have the right to object to their personal data being processed for direct marketing purposes at any time. If you would like to object you can contact us by e-mail at help@xarqivzenol.shop
We will process all requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented.
You may exercise the following rights regarding your personal data:
Send a written request to:
Your request must include:
Use a traceable method for your request.
You can also lodge a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.
SCUFFERS PARTNERS SL manages profiles on Twitter, Pinterest, Instagram, and TikTok to promote products and services. By interacting with our profiles, you authorize the use of public data from your profile for limited purposes (e.g., replies, direct messages).
Users can control their privacy settings on each platform. Content shared on our profiles must comply with laws and ethical standards. Non-compliant content will be removed, and users may be blocked.
All contests will adhere to applicable regulations. Social networks are not sponsors or partners in these activities.
We may use these platforms for advertising. Personal data used for direct marketing will comply with GDPR and other laws.
Privacy Links:
Klarna & Clearpay
Data shared with Klarna or Clearpay during checkout is handled per their respective privacy policies:
REVENI
Data for reverse logistics may be shared with REVENI in accordance with its Privacy Policy.
Instasend
SMS notifications and marketing adhere to strict privacy and opt-in standards. For details, contact us by our chat here.
Official Complaint Forms/ SCUFFERS PARTNERS, S.L. has official complaint forms (hojas de reclamaciones) available to consumers and users. You may request them at any of our physical stores or by out chat here. Consumers may also submit their complaints to the competent consumer protection authorities of their autonomous community.
Alternative Dispute Resolution The European Online Dispute Resolution (ODR) Platform, established under Regulation (EU) 524/2013, ceased operations on 20 March 2025 following the adoption of Regulation (EU) 2024/3228.
Consumers who believe their rights have been infringed may address their complaints to SCUFFERS PARTNERS, S.L. by out chat here and we undertake to respond within the legally established period. Consumers may also turn to the competent consumer Alternative Dispute Resolution (ADR) bodies and to the consumer protection authorities of their autonomous community. Further information on the available resolution channels is available at the European Consumer Centre in Spain: https://portal-cec.consumo.gob.es/es.
Applicable Law and Jurisdiction These terms are governed by Spanish law, in particular by Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Protection of Consumers and Users. Where the user acts as a consumer, the competent court shall be that of the consumer's place of residence, and no alternative jurisdiction may be imposed.
Right of Withdrawal and Returns Consumers have a period of fourteen (14) calendar days from receipt of the product to exercise their right of withdrawal, without justification and without penalty, in accordance with Articles 102 et seq. of RLD 1/2007. This right applies to all products, with no exceptions other than those legally provided for in Article 103 (custom-made goods, sealed goods unsuitable for return for health or hygiene reasons once unsealed, etc.).
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